Legal
Refund & Cancellation
How cancellations and refunds work for Go Saloon appointments.
Last updated: 11 July 2026
This policy applies to salon bookings with Go Saloon. Online payments are only for salon bookings and services.
Cancelling an appointment
- Cancel or reschedule via WhatsApp or phone as early as you can.
- We request at least 6 hours’ notice before your appointment time.
- Late cancellations or no-shows may mean fees are not refunded.
Refunds (if you paid online)
- With adequate notice, eligible online payments are refunded to the original method where applicable.
- Bank / UPI / card timelines often take a few business days.
- Services already delivered in full are generally non-refundable.
Rescheduling
Subject to availability, we will help you move your appointment instead of cancelling.
How to request a refund
Message us on WhatsApp or call +91 70117 34036 with your booking details.